Ix bet Privacy Policy — Your Data is Fully Protected

Ix bet uses collected data solely to operate and improve its services. Your information is never shared with third parties for commercial purposes. Below is a clear breakdown of how we use your data:

• Account Management: To verify your identity, keep your account secure, and resolve any login issues.
• Transaction Processing: To process deposits and withdrawals securely and to prevent fraud.
• Customer Support: To resolve your complaints and queries quickly and effectively.
• Legal Compliance: To complete KYC and AML verification in accordance with regulatory requirements.
• Service Improvement: To analyze user preferences and improve the overall platform experience.
• Promotional Communications: To send you offers and bonus updates with your consent (you can opt out at any time).
• Security Monitoring: To detect suspicious activity and keep your account secure.

Ix bet uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the platform functions properly. We use three types of cookies:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. They cannot be disabled.
• Functional Cookies: Used to remember your language preference, theme settings, and other personalized configurations.
• Analytical Cookies: Anonymized data is collected to understand which parts of the website are used most.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain platform features. ix bet does not use third-party advertising cookies.

Ix bet keeps your data under strict control. We never sell your information. However, in specific circumstances, limited data may be shared — all of which is clearly outlined below:

• Payment Providers: Minimum necessary information is shared with payment partners such as bKash, Nagad, and Rocket to process transactions.
• KYC Verification Service: Licensed third-party services may be used for identity verification.
• Law Enforcement: Data may need to be shared with regulatory bodies in response to valid court orders or legal obligations.
• Fraud Prevention: Relevant authorities will be notified if money laundering or fraud is detected.
• Group Companies: Minimum necessary data may be shared with ix bet's parent company or affiliated entities for operational purposes.

All third parties we share data with are contractually required to uphold ix bet's privacy standards. Any partner found in breach of these standards will face immediate action.

Ix bet employs both technical and organizational measures to protect your data. Our security framework meets international standards and is regularly updated.

• TLS 1.3 Encryption: All data transmissions are encrypted using the latest TLS protocol.
• Two-Factor Authentication (2FA): An extra layer of security is added at login to prevent unauthorized access.
• Database Encryption: All sensitive data stored on our systems is kept in encrypted form.
• Regular Security Audits: External security experts regularly audit our systems.
• Staff Training: All ix bet staff are trained in data protection and bound by confidentiality agreements.
• Data Breach Response: In the event of a security breach, affected users will be notified within 72 hours.

Every ix bet user has specific rights over their own data. We respect these rights and are committed to fulfilling them within a reasonable timeframe.

• Right to Access: You may submit a request to access any personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to your data being used for specific purposes.

To exercise these rights support@ixbet.wineto send us an email. We typically respond within 30 business days. Due to legal obligations, complete deletion of certain data may not always be possible.

Ix bet is strictly for users aged 18 and above. We never knowingly collect data from minors. Age is verified at registration, and a rigorous KYC process is applied in any cases where there is suspicion.

If you suspect a minor is using our platform, please contact us immediately at support@ixbet.wine. We will investigate that account immediately and take all necessary action.

Ix bet may update this Privacy Policy from time to time. For significant changes, we will notify you in advance via your registered email. Minor updates will be reflected by a revised date at the top of this page.

• For major changes, at least 14 days' notice will be given in advance.
• Continuing to use the platform after any changes constitutes your acceptance of the updated policy.
• Previous versions are archived and can be provided upon request.
• If you do not agree to the updated policy, you may request to close your account.

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to us. Our dedicated privacy team will handle your matter with the utmost care.

• Email: support@ixbet.wine
• Response Time: An initial response is typically provided within 3 business days.
• Support: 24/7 live chat and email support available.